Privacy Policy
Your shop data is yours. Here is what we collect, why, and how you stay in control.
Last updated: November 2026
This Privacy Policy explains what information Hisab Karain ("we", "us") collects when you use our app and website, how we use it, and the choices you have. By using the app you agree to this policy.
1. Information we collect
Account information. Your shop name, your name, your phone number, your country, your business type, your Account ID and your PIN. If you add staff, we also store their names, short names, phone numbers (optional), pay settings and login details.
Business records you enter. Sales, services, expenses, staff payments and advances, customers (names and phone numbers), orders and measurements for tailors, and leads and tasks for real estate. This data belongs to you.
Technical information. Sign-in attempts, sync activity and your IP address, used to keep accounts secure and to prevent abuse.
We do not collect your contacts, your location or your photos.
2. How we use your information
- To run the app: sign you in, show your records and calculate totals, commission and balances.
- To back up your data and sync it across your devices.
- To keep accounts secure, for example by locking sign-in after repeated wrong PIN attempts.
- To give you support when you contact us.
- To improve the app and fix problems.
We do not sell your information and we do not show advertising in the app.
3. Where your data is stored
Your records are stored on your phone and, when you are online, backed up to cloud servers run by our hosting provider, Supabase. These servers may be outside your country. Data is sent over encrypted connections.
4. Sharing
We only share information with service providers that help us run the app, such as our hosting provider, and only so they can provide that service. We may also disclose information if the law requires it.
When you open WhatsApp or the phone dialer from the app, that action is handled by those apps under their own policies.
5. Your customers' information
The names and phone numbers of your own customers are entered by you. You are responsible for having the right to store them. We process them only to provide the app to you.
6. How long we keep data
We keep your data while your account is active. When you delete your account, your shop data is deleted from our servers. We keep a small record that an account was deleted, with no personal information, for security and auditing.
7. Your choices and rights
- Access and correction: you can view and edit your records in the app at any time.
- Deletion: open Settings, tap Delete account and enter your PIN. Owners delete their shops and all data. Staff accounts remove only their own login. See how to delete your account.
- Cannot sign in? Contact us on WhatsApp from your registered phone number and we will help with deletion or recovery.
8. Children
Hisab Karain is a business tool and is not meant for people under 18.
9. Security
We protect accounts with a PIN, lock sign-in after repeated wrong attempts, and keep access to the database restricted. No system is perfectly secure, so please keep your PIN private.
10. Changes to this policy
If we change this policy we will update the date at the top of this page. For major changes we will also tell you in the app.
11. Contact us
Questions about privacy? Message us on WhatsApp (0323-4394258).